We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition as received, unused, and in its original packaging. Proof of purchase is required.

Returns

To start a return, please contact us at AurorasTreasureChest@JadedEnterprises.shop. Returns must be requested and approved before items are sent back.

Approved returns should be sent to the following address:
1380 Pinehurst Dr. PMB 124
Spring Hill, FL 34606

For returns based on preference (such as not liking the item), return shipping is the responsibility of the buyer. Original shipping charges are non-refundable.

Once the returned item is received and inspected, a refund for the item price only will be issued to the original payment method.

Items sent back without prior approval will not be accepted.

Non-returnable items

Certain items may not be eligible for return, including items marked final sale or items that show signs of use or damage not present at the time of shipment.

We reserve the right to deny returns that do not meet the above conditions.